Frequently Asked Questions: RW900 Rower

Frequently Asked Questions: RW900 Rower | NordicTrack Blog

A great way to get a full-body workout, effective aerobic exercise, low-impact workout, and a high calorie-burning session is to exercise on a rower machine. And to make your rower workout count even more to your benefit is to workout on the NordicTrack RW900 Rower

Unlike other rower machines, the RW900 challenges you on and off of your rower with its adjustable 22” Smart HD Touchscreen – giving you the opportunity to take full advantage of your purchase with multiple features and keep you engaged in every rower workout. Why not explore …. during a strength training workout, then take your workout off your rower for a static stretching session with …. The RW900 Rower will completely change the way you look at fitness!   

See why Kraig Becker from Digital Trends® is calling the RW900 a “high-tech wonder” in his personal RW900 review.

To dig into the RW900 Rower features a little deeper, we have compiled a list of our customer’s most frequently asked questions so you can get familiar with this advanced rower machine even more.

RW900 Rower Features

Q: How big is the RW900 Rower?

A: Fully assembled, the RW900 Rower is 86.5″ L x 22.0″ W x 50.4″ H.      

Q: What is the user’s weight capacity of the rower?
RW900 Rower – NordicTrack Blog

A: The user’s weight capacity is 250 lbs. 

Q: Does this rower fold? 

A: Yes! Fold up your rower after your workout and maximize storage space with the SpaceSaver® design.

Q: Does this rower move? 

A: Yes! The rower folds and has front-mounted transport wheels for movement.

Q: Tell me about iFit®.

A: iFit is a technology that is interactive and enabled on most NordicTrack equipment – designed to benefit each user with workout and health guidance. iFit is like having a personal trainer in your home every single day, on and off of your equipment. iFit gives you access to daily fitness classes led by world-renowned personal trainers, Google Maps™ street view, an expansive workout library, personalized nutrition, HD videos all over the world, sleep analysis, data tracking, and much more!

Be a part of an interactive fitness program where you can train with an Olympic gold medalist; an opportunity that you may never experience anywhere else. Check out this 20-minute iFit Toned Series on the beautiful Lake Bled with iFit Trainer Alex Gregory.

NordicTrack Payment And Financing

Q: What payment options do you offer?
NordicTrack Rower – NordicTrack Blog

A: You can purchase your RW900 Rower in-full with your debit or credit card. We also offer special financing with NordicTrack Finance OAC. See terms.

Q: Do you have any discounts?

A: Contact one of our agents to see current promotions.

NordicTrack Shipping

Q: What is NordicTrack’s current shipping option?

A: Due to the great uncertainty of COVID-19* restrictions throughout the country, NordicTrack is not offering in-home delivery and assembly, but we do offer threshold delivery. Threshold delivery means that your machine will be delivered to the front doorway of your home. If you live in an apartment complex or a condo, your item will be brought into the first door of the address, or the lobby of your apartment or condo.

Our first priority is the welfare of our customers and associates, so we will continue to remain committed to delivering your equipment purchase to your home.

Q: How long does shipping take?

A: Processing time frame takes about 1-3 business days, and shipping takes about 7-10 business days. Allow 1-3 business days for your equipment to arrive at your local delivery center, then the delivery center may call you to schedule a time for your equipment to be delivered to your home. 

For more information, you can refer to our NordicTrack Delivery Restrictions During COVID-19 and NordicTrack Machine Order Status Update pages.

Setting Up

Q: How hard is set-up?

A: The RW900 Rower has out-of-the-box easy assembly. You will want 2 people for assembly because some of the pieces are quite heavy. Make sure to follow your equipment’s user manual for proper set-up instructions.

For further explanation, you can also refer to our new app, BILT, which provides you with 3D step-by-step instructions for machine assembly, installation, set-up, repair, and maintenance.

Download the BILT app on Google Play® or Apple Store®.

NordicTrack Warranty

Q: What is the warranty?
RW900 Rower Frequently Asked Questions – NordicTrack Blog

A: Buy confidently! The RW900 Rower has a 10-Year Frame Warranty, 2-Year Parts Warranty, and 1-Year Labor Warranty.

For Warranty Terms and Conditions, see here.

NordicTrack Returns

Q: What if I don’t like the machine?

A: You can return your NordicTrack product within 30 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% restocking fee. Because of the size and weight of the NordicTrack product, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product. Returning your product may incur additional charges for ordinary wear and tear or damage caused by improper use, misassembly or accidents.

If your product has shipped, even if you have not received your machine, the return shipping and restocking fees above will apply.

To initiate a return, please contact us at 1-866-896-9777.

Should you have any more questions that we haven’t answered on this list, contact one of our NordicTrack representatives for more information.

DISCLAIMER: This post is not intended to replace the advice of a medical professional. The above information should not be used to diagnose, treat, or prevent any disease or medical condition. Please consult your doctor before making any changes to your diet, sleep methods, daily activity, or fitness routine. NordicTrack assumes no responsibility for any personal injury or damage sustained by any recommendations, opinions, or advice given in this article. **It is recommended that individuals continue to check the CDC’s website given the fluid and evolving nature of their warnings.
IFIT DISCLAIMER: iFit requires an internet connection and wifi to function.  You will be required to provide your credit card information upon sign up for iFit. Your Commitment Period may be month-to-month or twelve (12), eighteen (18), or thirty-six (36) months, depending on your agreement. Terms shall apply to your iFit use and subscription during your Commitment Period and any subsequent Renewal Term. Unless you cancel your account or notify us at least twenty four (24) hours prior to the expiration of your commitment period that you do not wish to renew your subscription, your iFit subscription will automatically renew for an additional month, one (1) year, or two (2) year period, as applicable, for the same duration as your initial commitment period (“The Renewal Term”), and you authorize us to bill the then-applicable membership fee and any taxes to the payment method we have on record for you.