Frequently Asked Questions: Commercial 2450

UPDATED, September 30, 2020

Get the results you deserve with exercise equipment that was designed to get you there! The Commercial 2450 Treadmill takes your workouts to the next level with its features, including an impressive LIVE speed and interactive incline function, 4.0 CHP SMART-Response Motor, and one-stop controls all the while giving you unlimited access to challenging workouts led by the most sought-after personal trainers in the business.

But it doesn’t stop there! The Commercial 2450 is enabled with the most advanced fitness technology called iFit®. Not only will iFit provide you with all different kinds of workouts at all different levels on your treadmill, it will even guide you off of your treadmill, such as meal prep ideas, recipes, sleep analysis, data tracking, and more. So, as you can see, the Commercial 2450 was built with you in mind, helping you to succeed on and off your treadmill!

For any further questions about the Commercial 2450 and its features, we have compiled a list of our customers’ most frequently asked questions to make your decision-making process less stressful.

Commercial 2450 Features

Q: How big is the Commercial 2450 Treadmill?

A: Fully assembled, the dimensions of the Commercial 2450 are 81.2″ L X 39.2″ W X 69.9″ H.

Q: What is the weight capacity of the treadmill?

A: The treadmill’s weight capacity is 300 lbs.

Q: Does this treadmill fold?

A: Yes! Fold up your treadmill deck after your workout using EasyLift™ Assist, and maximize storage space with the SpaceSaver® design.

Q: Does this treadmill move?

A: Yes! The treadmill folds and has 2.5” Precision and Balanced Non-Flex Rollers for movement.

Q: Tell me about iFit.

A: iFit is a technology that is interactive and enabled on most NordicTrack equipment––designed to benefit each user with workout and health guidance. iFit is like having a personal trainer in your home every single day, on and off of your equipment. iFit gives you access to daily fitness classes led by world-renowned personal trainers, Google® Maps street view, an expansive workout library, personalized nutrition, HD videos all over the world, data tracking, and much more!

NordicTrack Payment And Financing

Q: What payment options do you offer?

A: You can purchase your Commercial 2450 Treadmill in-full with your debit or credit card. We also offer special financing with NordicTrack Finance OAC. See terms.

Q: Do you have any discounts?

A: Contact one of our agents to see current promotions.

NordicTrack Shipping

Q: What is NordicTrack’s current shipping option?

A: Due to the great uncertainty of COVID-19* restrictions throughout the country, NordicTrack is not offering in-home delivery and assembly, but we do offer threshold delivery. Threshold delivery means that your machine will be delivered to the front doorway of your home. If you live in an apartment complex or a condo, your item will be brought into the first door of the address, or the lobby of your apartment or condo.

Our first priority is the welfare of our customers and associates, so we will continue to remain committed to delivering your equipment purchase to your home.

Q: How long does shipping take?

A: Processing time frame takes about 1-3 business days, and shipping takes about 7-10 business days. Allow 1-3 business days for your equipment to arrive at your local delivery center, then the delivery center may call you to schedule a time for your equipment to be delivered to your home.

For more information, you can refer to our NordicTrack Delivery Restrictions During COVID-19 and NordicTrack Machine Order Status Update pages.

Setting Up

Q: How hard is set-up?

A: The Commercial 2450 has out-of-the-box easy assembly. You will want 2 people for assembly because some of the pieces are quite heavy. Make sure to abide by your equipment’s user manual for proper set-up instructions.

For further explanation, you can also refer to our new app, BILT, which provides you with 3D step-by-step instructions for machine assembly, installation, set-up, repair, and maintenance.

Download the BILT app on Google Play® or Apple Store®.

NordicTrack Warranty

Q: What is the warranty?

A: Buy confidently! The Commercial 2450 Treadmill has a 10-Year Frame Warranty, 2-year Parts Warranty, and 1-year Labor Warranty.

For Warranty Terms and Conditions, see here.

NordicTrack Returns

Q: What if I want to return the machine?

A: You can return your NordicTrack product within 30 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% restocking fee. Because of the size and weight of the NordicTrack product, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product. Returning your product may incur additional charges for ordinary wear and tear or damage caused by improper use, misassembly or accidents.

If your product has shipped, even if you have not received your machine, the return shipping and restocking fees above will apply.

To initiate a return, please contact us at 1-866-896-9777.

Should you have any more questions that we haven’t answered on this list, contact one of our NordicTrack representatives for more information.