Frequently Asked Questions: Commercial 2950 Treadmill

Frequently Asked Questions: Commercial 2950 Treadmill | NordicTrack Blog

UPDATED, September 22, 2020

Workout like you’ve never worked out before with the NordicTrack Commercial 2950 Treadmill and iFit®. The collaboration of quality machinery and innovative virtual training, NordicTrack has expertly crafted products to give customers the opportunity to exceed their expectations of working out, and to start enjoying being active again. Because there’s no better feeling than feeling good and doing good for yourself! 

Let’s take a look at all the details and features of the Commercial 2950 Treadmill, and see how it can change the way you look at fitness forever. 

Commercial 2950 Features

Q: How big is the Commercial 2950 Treadmill?

A: Fully assembled, the Commercial 2950 is 79.5” L x 39.2” W x 66.6” H.      

Q: What is the user weight capacity of the treadmill?

A: The treadmill’s user weight capacity is 300 lbs. 

Q: Does this treadmill fold? 

A: Yes! Fold up your treadmill deck after each workout using EasyLift™ Assist, and maximize storage space with the SpaceSaver® design. 

Commercial 2950 Treadmill With iFit – NordicTrack Blog
Q: Does this treadmill move? 

A: Yes! The treadmill folds and has 2.5” Precision and Balanced Non-Flex Rollers for movement.

Q: Is there heart rate monitoring on the Commercial 2950 Treadmill?     

A: Yes! Use heart rate zone training to target a specific goal with the built-in EKG grip sensors.

Heart rate monitors used for exercise such as the wireless heart rate monitoring chest strap are not medical devices, and their accuracy may be affected by a number of factors. They are also not intended to diagnose, treat, cure, or prevent any disease. 

Q: Tell me about iFit®.

A: iFit is a technology that is interactive and enabled on most NordicTrack equipment – designed to benefit each user with workout and health guidance. iFit is like having a personal trainer in your home every single day, on and off of your equipment – giving you access to daily fitness classes led by world-renowned personal trainers, Google® Maps street view, an expansive workout library, personalized nutrition, HD videos all over the world, sleep analysis, data tracking, and much more!

NordicTrack Payment And Financing

Q: What payment options do you offer?

A: You can purchase your Commercial 2950 Treadmill in-full with your debit or credit card. We also offer special financing with NordicTrack Finance OAC. See terms

Q: Do you have any discounts?

A: Contact one of our agents to see current promotions.

NordicTrack Shipping

Q: What is NordicTrack’s current shipping option?

A: Due to the great uncertainty of COVID-19* restrictions throughout the country, NordicTrack is not offering in-home delivery and assembly, but we do offer threshold delivery. Threshold delivery means that your machine will be delivered to the front doorway of your home. If you live in an apartment complex or a condo, your item will be brought into the first door of the address, or the lobby of your apartment or condo.

Our first priority is the welfare of our customers and associates, so we will continue to remain committed to delivering your equipment purchase to your home.

Shipping - NordicTrack Blog

Q: How long does shipping take?

A: Processing time frame takes about 1-3 business days, and shipping takes about 7-10 business days. Allow 1-3 business days for your equipment to arrive at your local delivery center, then the delivery center may call you to schedule a time for your equipment to be delivered to your home. 

For more information, you can refer to our NordicTrack Delivery Restrictions During COVID-19 and NordicTrack Machine Order Status Update pages.

Setting Up

Q: How hard is set-up?

A: The Commercial 2950 has out-of-the-box easy assembly. You will want 2 people for assembly because some of the pieces are quite heavy. We also offer in-home assembly for an additional charge at checkout!

For further explanation, you can also refer to our new app, BILT, which provides you with 3D step-by-step instructions for machine assembly, installation, set-up, repair, and maintenance.

Download the BILT app on Google Play® or Apple Store®.

NordicTrack Warranty

iFit Treadmill Workout – NordicTrack Blog
Q: What is the warranty?

A: Buy confidently! The Commercial 2950 Treadmill has a 10-Year Frame Warranty, 2-year Parts Warranty, and 1-year Labor Warranty.

Please note: Lifetime Warranty pertains to the original purchaser only.

For Warranty Terms and Conditions, see here.

NordicTrack Returns

Q: What if I want to return the machine?

A: You can return your NordicTrack product within 30 days upon receipt. Returns will be charged a return shipping fee of $250 plus a 10% restocking fee. Because of the size and weight of the NordicTrack product, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product. Returning your product may incur additional charges for ordinary wear and tear or damage caused by improper use, misassembly or accidents.

If your product has shipped, even if you have not received your machine, the return shipping and restocking fees above will apply.

To initiate a return, please contact us at 1-866-896-9777.

Should you have any more questions that we haven’t answered on this list, contact one of our NordicTrack representatives for more information.

DISCLAIMER: This blog post is not intended to replace the advice of a medical professional. The above information should not be used to diagnose, treat, or prevent any disease or medical condition. Please consult your doctor before making any changes to your diet, sleep methods, daily activity, or fitness routine. NordicTrack assumes no responsibility for any personal injury or damage sustained by any recommendations, opinions, or advice given in this article. Always follow the safety precautions included in the owner’s manual of your fitness equipment. Shipping times are dependent on in-stock inventory and delivery timeframes may vary. Make sure to check the website for any specific delays in delivery and shipping.
IFIT DISCLAIMER: iFit requires an internet connection and Wi-Fi to function. You will be required to provide your credit card information upon sign-up for iFit. Your Commitment Period may be month-to-month or twelve (12), eighteen (18), or thirty-six (36) months, depending on your agreement. Terms shall apply to your iFit use and subscription during your Commitment Period and any subsequent Renewal Term. Unless you cancel your account or notify us at least twenty four (24) hours prior to the expiration of your commitment period that you do not wish to renew your subscription, your iFit subscription will automatically renew for an additional month, one (1) year, or two (2) year period, as applicable, for the same duration as your initial commitment period (“The Renewal Term”), and you authorize us to bill the then-applicable membership fee and any taxes to the payment method we have on record for you.