By Hal (Rancho Mirage, CA) on Feb 20, 2013
Comments: Once the bike was assembled, which I was able to do by myself using a few leverage tricks to deal with the heavier main body part, two problems emerged. First, the screw on right pedal was not machined properly so it could only be halfway screwed in using all my strength (the left pedal went on easily in contrast). I ordered a replacement part which was promptly sent to me at no expense and that problem was successfully resolved. More importantly, as for the second problem, the resistance at the lowest pedal level, 1, was set far too high and needed to be adjusted. That was a difficult and elaborate process but after two phone calls to tech support, I was able to fix that, although access to the bolt that needed to be unloosened was quite hard to get at. A latched small door on the right side of the bike cover providing access to the bolt that controls belt tension (hence resistance) would have made the design much more user friendly. Moreover, the instruction manual that came with the bike doesn't even recognize the problem of too much belt tension, only too little, hence the need to call technical support for help.In general, I believe that if one is to fully be able to utilize the bike for an average fit person, such as myself, the resistance level should be able to be set far lower than is possible even when set at its lowest possible level. If that were possible, it would still allow an extremely strenuous workout at resistance levels below 10 out of a possible 24. Aside from these two issues, one easily resolved, and one only partially resolved, I would recommend the bike for its solid build, attractive looks, and functionality. Technical support was both friendly and knowledgeable.
Experience the ultimate in workout comfort, convenience and innovative technology that will maximize your workout and help you reach your fitness goals fast. The Commercial VR exercise bike features a 20 lb. inertia-enhanced flywheel with SMR™ Silent Magnetic Resistance that delivers a smooth, quiet and natural riding experience. Get amazing support and comfort from the oversized lumbar-supported seat with EasyGlide™ seat adjustment. Personalize your workout at the touch of a button with 24 digital resistance levels and 32 workout apps. You'll see your results clearly on a big 7-inch display.