By Monroecheeseman (Wisconsin) on Mar 5, 2010
Comments: We've had the 2550 pro for probably 3 months and it's being used by two people daily. It's seems to be pretty solid machine, but had a few problems when putting it together. The pulse bar cracked where it connected to the handle bars. Customer service was excellent they sent out a new part immediately. We also had a problem with the knob that holds the platform up, but since we don't move it at all that's not a big deal. The other thing I noticed was that the programs seemed to be designed for Olympic athletes! ;-) There's no way i could even begin to complete the standard 20 minute workout. Since I'm usually just walking I just adjust the incline and speed manually as a go. It would be nice to have a walking workout for us mere mortals. We must have an older model, because we don't have the cool graphics that shown in the current model.