By Frustrated (Hot Springs, AR) on Sep 30, 2013
Comments: I purchased online along with white glove delivery and assembly. Unfortunately the bar that helps to raise the platform for storage was not the right bar so the assembly folks had me call Nordic track back...kicker was I needed to have the serial number and model number that required me to have to get a friend to lift it up for me so I could get the information since I didn't have the important storage bar to hold it in position for me. Now when I call NordicTrak Customer service, they want me to email a photo of the serial number AND that the installation of the bar is my responsibility. This is why I paid extra money to have someone install it for me. Now I have to ask someone else to come help me yet a 3rd time. Frustrating...how am I responsible for something I never received and its not my fault. Otherwise the machine works great.
A durable motor, forward-thinking engineering, advanced cushioning and the best in fitness technology reside on the Elite 9500 Pro treadmill. Listen to your favorite music on the iPod®-compatible sound system. Let iFit® Technology take you to far away places. Immerse yourself in the sights and sounds of your workout on a 10" full-color capacitive touch tablet display Powered by Google Android™. While the drive train delivers precision power, it's incredibly quiet. For the ultimate convenience, 1-Touch™ controls adjust the incline, decline and speed.