Maintenance Plans Maintenance Plans Info Maintenance Plans Info

*Limitations and exclusions apply. See terms and conditions for full program details at my.nordictrack.com.

How it works:

  • Receive email confirmation of purchase with terms and conditions. Please save email for proof of purchase. Instructions for registration of product and service plan will be provided.
  • Plan begins at the date of purchase and provides coverage for term length chosen.
  • Request maintenance annually by contacting NordicTrack by phone a 866-538-6117 or on the web at my.nordictrack.com.
  • Claims can be made anytime by contacting NordicTrack directly at 866-538-6117 or on the web at my.nordictrack.com. You will speak with one of our fitness repair experts for troubleshooting. Genuine replacement parts will be shipped directly from NordicTrack. A NordicTrack technician will then be dispatched to install parts
  • If we are unable to repair your unit, we will replace with same or comparable unit.

*See terms and conditions for complete details at my.nordictrack.com.

15-Point Performance Check

  • Walking Belt Tension & Wear
  • Incline/Motor Calibration
  • Console COntrols
  • Ranges Through Speed & Resistance
  • SpaceSaver Functionality
  • Heart Rate Monitor Check
  • Power Cord/Ground/Surge Protector
  • Motor Belt Tension
  • Electronic Dusting & Cleaning
  • Reed Switch Alignment
  • Motor Voltage
  • Cushioning System
  • Wear & Tear Locations
  • Motor Controller Calibration
  • Machine Balance

Standard Service Plan

The Standard Service Plan Extended Warranty offers options to add additional years of coverage to your manufacturer's warranty.

  • Covers Parts and Labor for 1 or 3 Years
  • In-Home Service Visits
  • No Lemon Policy*
  • Plan is Transferrable*
  • Covers Failures Due to Normal Wear and Tear

* Terms and conditions apply. See extended warranty terms and conditions at my.nordictrack.com.