Frequently Asked Questions: FreeStride Trainer FS7i

Frequently Asked Questions: FreeStride Trainer FS7i | NordicTrack Blog

Forget the frustration of having to choose between all of your favorite equipment for your exercise machine purchase, and combine all of them into one. The team here at NordicTrack like to call this 3-in-1 machine the FreeStride Trainer FS7i. Experience a joint-friendly workout of a stair stepper, the cardio-strengthening workout of an elliptical, and incline-training workout of a treadmill all in one legendary piece of equipment.

Let’s take a look at all the details and features of the FreeStride Trainer FS7i, and see how NordicTrack has been a game-changer in the fitness world of quality and virtual training.

FreeStride Trainer FS7i Features

Q: How big is the FS7i?

A: Fully assembled, the FS7i is 58.5″ L x 29.5″ W x 74″ H.      

Q: What is the user weight capacity of the FS7i?

A: The trainer’s user weight capacity is 375 lbs. 

FS7i FAQ – NordicTrack Blog
Q: What is the stride range of the FS7i?

 A: The FS7i has a 32″ auto-adjustable stride.

Q: Does this FS7i move? 

A: Yes! The FS7i has transport wheels for movement.

Q: Tell me about iFit®.

A: iFit is a technology that is interactive and enabled on most NordicTrack equipment––designed to benefit each user with workout and health guidance. iFit is like having a personal trainer in your home every single day, on and off of your equipment––giving you access to a variety of exercise classes within studio settings and exotic destinations led by world-renowned personal trainers, Google® Maps street view, an expansive workout library, personalized nutrition, sleep analysis, data tracking, and much more!

NordicTrack Payment And Financing

Q: What payment options do you offer?

A: You can purchase your FS7i in-full with your debit or credit card. We also offer special financing with NordicTrack Finance OAC. See terms

Q: Do you have any discounts?

A: Contact one of our agents to see current promotions.

NordicTrack Shipping

Q: How much is shipping?

A: Due to the great uncertainty of COVID-19**, we are currently not offering white glove delivery with in-home assembly. Our first priority is the welfare of our customers and associates, so we will continue to remain committed to delivering your equipment purchase to your home as curbside delivery only.

Shipping - NordicTrack Blog
Q: How long does shipping take?

A: Processing your order takes about 1-3 business days, and shipping takes about 7-10 business days. Allow 1-3 business days for your equipment to arrive at your local delivery center, then the delivery center may call you to schedule a time for your equipment to be delivered to your home. 

Setting Up

Q: How hard is set-up?

A: The FS7i has out-of-the-box easy assembly. You will want 2 people for assembly because some of the pieces are quite heavy. We also offer in-home assembly for an additional charge at checkout!

Make sure to follow your equipment’s user manual for proper set-up instructions.

NordicTrack Warranty

FreeStride Trainer FS7i – NordicTrack Blog
Q: What is the warranty?

A: Buy confidently! The FS7i has a 10-Year Frame Warranty, 2-year Parts Warranty, and 1-year Labor Warranty.

For Warranty Terms and Conditions, see here.

NordicTrack Returns

Q: What if I don’t like the machine?

A: You can return your NordicTrack product within 30 days of receipt. Returns will be charged a return shipping fee of $250 plus a 10% restocking fee. Because of the size and weight of the NordicTrack product, we do not offer a refund for any shipping or delivery charges you may have paid to receive your product. Returning your product may incur additional charges for ordinary wear and tear or damage caused by improper use, misassembly or accidents.

If your product has shipped, even if you have not received your machine, the return shipping and restocking fees above will apply.

To initiate a return, please contact us at 1-866-896-9777.

Should you have any more questions that we haven’t answered on this list, contact one of our NordicTrack representatives for more information.

DISCLAIMER: This post is not intended to replace the advice of a medical professional. The above information should not be used to diagnose, treat, or prevent any disease or medical condition. Please consult your doctor before making any changes to your diet, sleep methods, daily activity, or fitness routine. NordicTrack assumes no responsibility for any personal injury or damage sustained by any recommendations, opinions, or advice given in this article. **It is recommended that individuals continue to check the CDC’s website given the fluid and evolving nature of their warnings.
IFIT DISCLAIMER: iFit requires an internet connection and wifi to function.  You will be required to provide your credit card information upon sign-up for iFit. Your Commitment Period may be month-to-month or twelve (12), eighteen (18), or thirty-six (36) months, depending on your agreement. Terms shall apply to your iFit use and subscription during your Commitment Period and any subsequent Renewal Term. Unless you cancel your account or notify us at least twenty four (24) hours prior to the expiration of your commitment period that you do not wish to renew your subscription, your iFit subscription will automatically renew for an additional month, one (1) year, or two (2) year period, as applicable, for the same duration as your initial commitment period (“The Renewal Term”), and you authorize us to bill the then-applicable membership fee and any taxes to the payment method we have on record for you.