By RG & RV (Toronto, ON, Canada) on Feb 10, 2012
Comments: NordicTrack's customer service is off the charts, they're the best I've dealt with in years! Our new T5.5 treadmill is a great addition to our workout room. I purchased the machine sight-unseen (not seeing it in person)but from the information and pictures on the site. I trusted that it was a decent machine... and YES, it exceeded all expectations. We also purchased the extended warranty, treadmill maintenance kit and mat. The electronic readout screen is trippy with the amount of choices of workouts. The counters (laps, calories, time, and heartrate monitor) are easy to read while working out. My husband and I enjoy the treadmill's benefits, and I noticed very quickly how much better I feel. Anyone considering NordicTrack should feel confident about their purchase from this company that I can trust for its outstanding customer service and high-quality products. Note to Canadians: After- purchase service questions or any other matters are handled within Canada. ICON Canada's help was also off the charts for excellence.
Innovative Features. Better Results.