NordicTrack’s Frequently Asked Questions: Incline Trainers

We strongly believe in delivering the best product with maximum effort so you can strive to be the best version of you sooner than later. But it is common to be feeling on-the-fence before making a purchase for yourself or what to do next after your initial purchase.
To make your experience easier, we have compiled a list of our customer’s most frequently asked questions:


Q: What is the benefit of an NordicTrack Incline Trainer versus a Treadmill?

A: Our incline trainers are the industry leader in maximum incline and decline. Burn five times the calories and get closer to your fitness goals by using the impressive 40-percent incline and 6 percent decline.

Q: What is iFit Coach?

A: iFit Coach is like having a personal trainer in your home, every single day. iFit Coach gives you access to daily LiveCast classes led by world-renown personal trainers, Google Maps street view, an expansive workout library, personalized nutrition, a free iFit wearable, HD videos all over the world, sleep analysis, and much more!
See our X22i Incline Trainer review by an NordicTrack Brand Ambassador.

Q: Do incline trainers fold?

A: No, our incline trainers do not have a space saving option. However, they do have a smaller footprint compared to a traditional treadmill.

Q: How tall do my ceilings need to be?

A: For ceiling height, you will want the tallest user’s height plus 16 inches.

NordicTrack Payment & Financing

Q: What payment options do you offer?

A: You can purchase your NordicTrack Incline Treadmill in-full with your debit or credit card. We also offer special financing with NordicTrack Finance. See terms.

Q: Do you have any discounts?

A: We do! Contact one of our agents to get our current promotions.

NordicTrack Shipping

Q: How much is shipping?

A: We offer FREE shipping to your home. We also have upgraded shipping options including threshold delivery, in-room delivery, and full in-home assembly.

Q: How long does shipping take?

A: Shipping takes about 7-10 business days. We know you are anxious to get your new NordicTrack Incline Trainer, so we will get it to you ASAP!

Setting Up

Q: How hard is set-up?

A: Our incline trainers have out-of-the-box easy assembly. We also offer in-home assembly at checkout!

NordicTrack Warranty

Q: What is the warranty?

A: Buy confidently, our incline trainers have a lifetime frame, motor, and deck warranty. We also have extended warranties available to help protect your investment.

NordicTrack Returns

Q: What if I hate the machine?

A: We offer a 30 day money back promise. If you hate the machine, you can return your product within those 30 days. Return shipping and restocking fees apply.

Should you have any more questions that we haven’t answered on this list, contact one of our NordicTrack representatives for more information.