By KAM (Milwaukee) on Mar 24, 2009
Comments: I got the machine, and I really like it for the features and I imagine how quiet it "could" be. I had a tech come look at it and he said it's working fine, and that I pretty much cannot use it on the 22" because it clomps and jiggles the entire machine. He said we put it together just fine. I bought it because it said it was quiet, I wanted to work out in the mornings without waking people up, but even on the 18" stride it makes a loud clanking type noise. The tech they sent had never seen one of these machines before, but I am disappointed that he just said I have to deal with it. He suggested that it may be something with how the gears were cut. I really like the machine, but am very unhappy with the noise that the tech said was "normal". Hopefully NordicTrack will be able to offer me some help. They were great about getting me someone right away, and if I can manage to get this noise taken care of I would rate this machine 4.5 stars for sure!