By Steve (Alton, Illinois) on May 8, 2013
Comments: After repeatedly contacting the delivery service that Nordi Track subcontracted to deliver and assemble my X9I incline trainer, I waited around all day on a Saturday for them. Without a single call the delivery time came and passed. When I phoned the delivery company they said they could not make it and would need to reschedule. I called Nordi Track on the following Monday and explained my experience. They told me that they would call and arrange for delivery and that I would hear back from the delivery company with an exact time for delivery. You guessed it, I never heard a single word from the delivery company. To add insult to injury Nordi Track has been trying to upsell me on a warranty without making sure I get the product and the delivery company has called on multiple occasions to confirm I was pleased with their service. When I tell both of them how unhappy I am, they simply call or email me back again. Shame on you Nordi Track I really wanted this product.
Amplify your fitness training with the X9i incline trainer's exceptional versatility and cutting-edge features. Its incredible 40% to -6% incline/decline range lifts it above traditional treadmills and lets you burn up to five times the calories, just by walking. Every step is completely cushioned thanks to Reflex shock absorption beneath the wide, stable tread belt. A 10-inch integrated color tablet with an iFit® Technology-enabled Android browser keeps you focused throughout your workout. Re-create real-life hikes on a treadmill with workouts powered by Google Maps™ and bold color Street Views on a touch display. The incline and decline adjust automatically to match the terrain of your trail.